Refund & Cancellation Policy
Effective 5 August 2026. Applies to StatusMirror paid subscriptions (Razorpay) and voluntary contributions.
Cancelling a subscription
You can cancel any time from the billing page in the app. Cancellation stops future billing; your access continues until the end of the period you already paid for. No refund is issued for the remainder of a paid period unless required by law.
Refund requests
If you believe you were charged in error or the service failed in a way we cannot resolve, email support@statusmirror.com within 7 days of the charge with your workspace name and payment details. We review each request in good faith and typically respond within 7 working days. Approved refunds are returned through the original payment method (Razorpay).
Voluntary contributions
Contributions made via the Support page are voluntary gifts — no goods or services are exchanged — and are non-refundable, except where a contribution was made in genuine error (reviewed within 7 days).
Taxes
Fees are exclusive of taxes, which are collected and remitted by our payment processor where applicable.
Questions: support@statusmirror.com · Terms of Service